Item: SAC Attorneys LLP
Rating: 5
Author: Cynthia F.

Reasons Why Working With External Dispute Resolvers May Be a Good Idea for Organizations

If there are internal disputes in the organization, you may ask yourself, “Is there any need to ask for outside help if we have people with HR and problem-solving skills?” Indeed, as an organization, resolving disputes without asking for external help is possible. However, there are several reasons why you might want to consider working with external dispute resolvers. You can benefit a lot from working with external dispute resolvers such as the American Arbitration Association (AAA) and Judicial Arbitration and Mediation Services (JAMS). The following is a bit about AAA and JAMS, and some of the reasons why working with external dispute resolvers such as AAA and JAMS may be a good idea for your organization.

About the American Arbitration Association (AAA)

The American Arbitration Association (AAA) has offices throughout the United States and is a large arbitration provider. The AAA also provides mediation services. The AAA administers cases from filing to closing. Regarding filing, the organization charges a filing fee and an hourly rate for arbitrators. One of the most notable things about AAA is that the organization cannot allow a default award if one party refuses to arbitrate the matter. Also, AAA lets parties agree to an optional appeals procedure before an appellate arbitral panel. Additionally, with the AAA, you can set your own rules. About JAMS

JAMS is also a large ADR (Alternative Dispute Resolution) provider. JAMS has 30 locations and over 400 panelists. Its list of experienced panelists includes former attorneys, retired judges, and other ADR professionals with experience covering many areas of law and industries. JAMS offers a wide range of custom-made solutions for each stage of conflict. JAMS also charges a filing fee and hourly rate for arbitrators. Also, like the American Arbitration Association, JAMS allows the parties to set their own rules and prohibits a default award if one party refuses to participate in arbitration.

Reasons to Consider Working With External Dispute Resolvers

The following are some of the main reasons to consider working with external dispute resolvers, such as the AAA and JAMS:

External dispute resolvers bring experience: While your organization may have people with HR and problem-solving skills, external dispute resolvers bring years of experience focused on helping parties resolve disputes. AAA and JAMS use their experience to, among other things, design processes unique to the problem and handle difficult individuals and situations.
External dispute resolvers are unbiased: Handling a dispute internally can be challenging because people may choose sides. External dispute resolutions are impartial since they have no stake in the outcome and focus attention on the issue and the path to a solution.
External dispute resolvers foster organizational learning: Neutrality fosters an environment where people can open up. External dispute resolvers can structure confidential sharing opportunities that can help people learn. These sharing opportunities can either be organization-wide meetings or one-to-one exchanges.
External dispute resolvers encourage perspective-taking: External dispute resolvers encourage people to consider alternative explanations for what occurred and encourage parties to consider creative approaches without resistance.

Contact Us for Legal Guidance

Contact our qualified Silicon Valley business attorneys at SAC Attorneys LL P for legal guidance on handling a business dispute.

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